Refund policy

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at beautyskinlabonline@gmail.com/ +971 50 208 9596

Refund and Return Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, here are our refund and return guidelines:

  1. Eligibility for Returns:

    • Items can be returned within [3 days] of the purchase date.
    • Products must be unused, in their original packaging, and with tags attached.
    • Some items such as [Aesthetics Products like Temperatured Controlled Items, perishable goods, etc.] are non-returnable for hygiene & efficasy reasons.

  2. Process for Returns:

    • To initiate a return, please contact our customer service team at beautyskinlabonline@gmail.com or whatsapp +971 50 208 9596  to obtain a Return Merchandise Authorization (RMA) number.
    • Include your order number and a brief explanation of the reason for returning the item.

  3. Return Shipping Fees:

    • Customers are responsible for paying their own return shipping fees unless the item is defective or the wrong item was shipped.
    • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

  4. Handling Fees:

    • A handling fee of 10% or a percentage of the order total will be deducted from your refund for processing returned items.
    • This fee covers the costs associated with inspecting and restocking returned items.

  5. Refund Process:

    • Refunds will be processed within 10 days after we receive the returned item.
    • The refund will be issued to the original payment method used for the purchase.
    • You will receive a confirmation email once your refund has been processed.

  6. Exchanges:

    • If you would like to exchange your item for a different products, please initiate a return for the original item and place a new order for the desired item.

  7. Damaged or Defective Items:

    • If you receive a damaged or defective item, please contact us within [X days] of receipt so we can assist with a replacement or refund.

  8. Contact Information:

    • For any questions or concerns regarding your order or returns, please contact us at beautyskinlabonline@gmail.com

 In compliance with our Tamara Payment & Tabby payment policy, please be advised that a deduction on refunded transactions will be implemented, with the deducted amount allocated to our part. This deduction is in accordance with our terms and conditions and is necessary to cover administrative costs and processing fees associated with the refund process. We appreciate your understanding and cooperation in this matter.

Tamara & Tabby Refund Policy

At Tamara & Tabby, we strive to provide a positive experience for all our customers. Please review our refund policy regarding payments and cancellations:

  1. Payment Method:

    • Customers have the option to split their total payment into four equal installments. Each installment will be charged to the provided payment method on a scheduled basis.

  2. Cancellation Requests:

    • If you wish to cancel your service, please contact us at least 48 hours before the scheduled appointment. Requests made after this time may not be eligible for a refund.
    • NO QUICK MONEY REFUND REQUEST! FOLLOW OUR POLICY!

  3. Cancellation Fees:

    • All cancellations are subject to a 15% cancellation fee. This fee will be deducted from the total amount paid. ( for Tamara, Tabby & Payment gate way payment ( Ziina)

  4. Refund Process:

    • Upon approval of the cancellation, any remaining balance after the deduction of the cancellation fee will be processed as a refund.
    • Refunds will be issued to the original payment method within 7-10 business days.

  5. Non-Refundable Amount:

    • In the case of a cancellation, the 15% cancellation fee will be retained by Tamara & Tabby and is non-refundable.

  6. No-Show Policy:

    • If a customer fails to show for their scheduled appointment without prior notification, no refunds will be issued, and the total amount paid will be forfeited.